Privacy Policy

1. Information We Collect

We may collect personal and non-personal information when you interact with our website or submit inquiries to purchase parts or machinery.

• Identity & Contact Information: Name, company name, email address (e.g., info@hjylamp.com), phone number (e.g., 0086 132 6259 1605), and mailing address when you submit an inquiry form or contact us directly.
• Transaction & Inquiry Details: Information regarding the specific spare parts, electric/diesel/rough terrain forklifts, loaders, or aerial platforms you are interested in.
• Technical Data: Your IP address, browser type, operating system, and general browsing patterns on our website collected via cookies.

2. How We Use Your Information

We process your personal information to provide a seamless business-to-business experience, including:

• Quotation and Order Fulfillment: Processing your requests for spare parts, forklifts, wheel loaders, and machinery.
• Customer Support & After-Sales Service: Communicating with you regarding technical specifications, shipment tracking, and warranty support.
• Communication: Responding to emails, calls, and resolving inquiries efficiently.
• Website Improvement: Analyzing website traffic and user patterns to optimize our online experience and display our product ranges more effectively.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal identification information to third parties. We may only share information with:

• Our Own Manufacturing Plants: To coordinate the custom build, quality control, and dispatch of specialized heavy machinery and parts.
• Logistics and Shipping Partners: To fulfill the delivery of machinery (from 0.5T to 68T forklifts, loaders, and platforms) to your specified global destination.
• Legal Authorities: When required to comply with export regulations, customs clearance laws, or other legitimate legal requests.

4. Data Security

We implement robust physical, technical, and administrative security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We maintain secure internal databases accessible only to authorized personnel bound by strict confidentiality clauses.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to request copies of your personal data held by us.
• Correction: The right to request that we correct any inaccurate or incomplete information.
• Deletion: The right to request that we erase your personal data, subject to regulatory record-keeping laws (such as tax and import/export documentation).
• Opt-out: The right to withdraw consent for direct marketing newsletters or product catalog updates at any time.

6. Changes to This Privacy Policy

Hefei Jingyuan Machinery Equipment Co., Ltd. reserves the right to update this policy at any time. When we make updates, we will revise the "Effective Date" at the top of this page. We encourage visitors to check this page frequently to stay informed about how we protect their gathered personal data.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us via our official channels: